Service Agreement Disclaimer

Splash N’ Tails employs extensive safety and sanitary precautions to ensure your pets safety and health.

Despite reasonable and prudent efforts, some pets may experience common side effects of the grooming process, including but not limited to: razor burn, exposure of the quick, reactions to flea treatments and de-shedding dip treatments, hair splinters, and sharp nails (after clipping).

By signing our service agreement, you (the client) agree to relieve Splash N’ Tails, and its agents from any and all liabilities, and/or costs associated with any veterinary care, symptoms or discomfort of your pet related to or presenting after services rendered by Splash N’ Tails. The pursuit of any veterinary, behavioral, or rehabilitational services, and the payment there of, is the sole responsibility of the pet owner. Additionally, you agree to relieve Splash N’ Tails and its agents from any and all liability associated with damages to person, pet, or property by or relating to services rendered or service equipment used by Splash N’ Tails and it's agents.

Cancellation / Rescheduling Policy

Splash N’ Tails requires at least a 24-hour cancellation notice, in the event you should need to cancel or reschedule your appointment. If less than 24 hours notice is given, chances are we have an open slot that we are not able to fill last minute, therefor you will still be charged 50% of the normal grooming fee.

Water Supply Requirement

Splash N’ Tails carries a limited water supply. We require access to a water supply if you have two or more pets being serviced.

Credit Card Processing Fee

Paying invoices via Credit Card will incur a 3% processing fee.